U.S. Youth Turn to Generative AI for Mental Health Support,
Calling It ‘Helpful’
New trend sees teens and young adults using chatbots for advice, coping strategies and late-night emotional check-ins.
Young Americans ages 12–21 are increasingly using generative AI tools for mental health advice, with 92% describing the experience as helpful. The trend raises both hopes and concerns among experts.
A growing number of U.S. youth are turning to generative AI systems for emotional support, using chatbots to discuss anxiety, relationships and school-related stress. Among users aged 12 to 21, surveys suggest that 92% find the tools “helpful” in providing coping strategies and a sense of being heard during difficult moments.
Supporters say AI tools can offer 24/7 access, anonymity and nonjudgmental responses that encourage teens to open up. For some, chatbots have become a first stop for late-night worries or questions they hesitate to raise with parents, peers or teachers.
Mental health professionals, however, caution that AI systems are no substitute for trained therapists and may offer oversimplified or inappropriate guidance in complex cases. They stress the need for clear guardrails, transparency and better integration between digital tools and traditional care.
The trend is prompting policymakers, educators and tech companies to rethink how mental health resources are delivered to young people. As AI grows more capable, the challenge will be ensuring that its use enhances — rather than replaces — human-centered support.
